Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Warranty

  • Our crew of service technicians will do their best to reply to your service inquiries within approximately 1 hour. If, however, the difficulty you have experienced demands the assistance of our Administrators’ =Dept,= we are going to forward the ticket to the technician on duty and will write a note to let you know.

  • Top quality support service
  • Top–quality Tech Help Service

  • We are online for you day and night to give you assistance and tech support and to help you with any problem that you could possibly stumble upon whilst working with your virtual server. We can easily help you with all installed in advance packages, including your OS, server admin panel (with respect to the VPS type) and the Control Panel made completely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Control Panel that is included totally free with your VPS provides you with an incorporated article base. You’ll see a selection of descriptive how–to tutorials and a choice of step–by–step video training materials that illustrate all the essential site maintenance responsibilities. You can gain access to them by simply clicking the Help or Video buttons in the right part of each Control Panel section.