Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance staff is qualified to rapidly take care of all of our Linux cloud service customers’ issues and advice requests. Via our ticket system, you will be able to fill in your inquiry and a support staff fellow member will, no doubt go back to to you in less than max 1 hour. Actually, practice has proved that the normal reaction time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any query you’ve got regarding TOPB.COM HOSTING’s services. We’ve professionals available everyday to offer assistance whenever needed. You could use the ticket system or post an email anytime, or you can grab the phone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guidance while working on your sites within the Control Panel, you are able to always click the Help button and locate your concern in the variety of content articles that will show up. We have as well turned most of the articles into video tutorials. The catalogue of training videos will load if you select the Videos button present in each section.