Apart from having more system resources, a reason why you could get your own server and use it instead of a shared Internet hosting plan is the fact that you are able to install and run a large selection of software. With a shared account, you'll be able to use apps, that don't need root access and aren't installed server-side, so if you require specific software for your web sites, you cannot install it on a shared server. This is not so with a hosting server of your own where you can install everything you would like. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared hosting account in which the service provider takes care of the majority of things. This is the reason why we offer an additional service for our server plans called Installation & Troubleshooting and you can make use of it any time you experience any difficulties with the administration of your server.
Installation and Troubleshooting in VPS Servers
The upgrade comes with one hour of custom work on your hosting server, so if you acquire any one of our VPS servers solutions, you could benefit from this service and have our admins do different tasks that you are unable to perform yourself or you just have no time. They can install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any program that does not operate properly for some reason. You can add the upgrade to your package as many times as you want depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing CP. Our Managed Services upgrade comes with thirty minutes of custom work on your server too, but just in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the Linux dedicated service that we offer at any time that you need it. In case you need some custom work from our admins just after your hosting server is set up, you may get the upgrade during the server signup process, or if you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 60 minutes work from our admins on your machine, so if you come across any issues to install a third-party piece of software or some application gives errors and does not work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.