Lots of users who start using their 1st web hosting account, or switch companies, often have queries in regard to how given procedures are executed or come across complications when setting up various things like emails, site settings, etc. That is why, some hosting companies have compiled documentation with common questions and issues in order to help their clients receive information swiftly and easily. As a result, the client care staff members can devote more time to actual problems that particular clients may be facing, because the solution for the smaller things will be available on the World Wide Web and customers can easily solve them without contacting the client service staff. Having in-depth documentation is extremely important, particularly for new customers with no past experience whatsoever, as the hosting service involves a myriad of features and many people can get confused about what action to take. A good knowledge base can both help you do the procedures that you want and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans include an exhaustive knowledge base where you can find info on all the issues that you might come across and their solutions. You can read how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but still you’re unable to send email messages, for instance. We have done our utmost to be as thorough as possible and to encompass all possible options so as to save you time and to present you with different solutions for each and every problem. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whereas if you’d like to browse the complete article archive, you should go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated service, will permit you to access the extensive online help documentation that we have prepared for you. The articles contain general info on our services, educative guides about the various features that you can make use of, as well as troubleshooting instructions that can help you recover common issues that you could experience. The topics that we have covered include de facto everything, from simple things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available in the right corner of the page that you are on, whilst the complete article list is accessible through the dedicated Help section.